NAFA member Tom Hauge, National Sales Director at Wings Insurance shares his latest article in the Plane Truth.
The aviation insurance product as a whole is pretty much universally standard amongst most aviation brokers – meaning the underwriting carriers your broker has access to are typically the same set of carriers from broker to broker (at present, there are roughly 22 or so insurers writing aviation insurance hull and liability policies here in the USA).
Sure, smaller regional aviation insurance brokers might not be contracted with all insurance carriers in the space because they do not write enough business to permit an appointment from some carriers, but mid to large-sized brokerage firms working in the turbine class all go to the same set of carriers.
As such, the product (quotes from the underwriting companies) theoretically should be the same regardless of which broker you use to access the specific underwriting carrier within the space.
What Actually Sets Brokers Apart?
In this sense, what sets one broker apart beyond product expertise is, frankly, service.
Smaller brokers might be regional with one small home office open 8 am to 5 pm Mon-Fri and no personnel outside of that office. Larger brokers typically have regional offices and personnel across the USA, in most, if not all, time zones.
This metric is particularly important when you need service over a weekend or perhaps after hours in your time zone.
Having a broker or representative from your insurance broker’s company who responds to your phone calls or voicemails promptly is paramount.After all, you pay good money for an insurance policy and should receive outstanding service from that broker who sold you that policy (knowing you may never have to file a claim!).
This article was originally published by the Plane Truth, Issue #17, on February 19, 2026.