Outstanding customer leadership and client service abilities have been a hallmark of Scott's career since his undergraduate days at Oklahoma State University, where he provided ground, primary and advanced flight instruction. In addition to business, economics and aviation management coursework, his education included ethics, Six Sigma, international business / import & export, government contracting and legal protocols. Following graduation, he gained extensive operational experience as a line pilot in the OSU Flight Transportation department.
His strong performance, extensive aircraft knowledge and client referrals brought him to the attention of a major airframe manufacturer. Beginning in the marketing department, he quickly gained expertise at database management, lead generation, advertising and sales administration. Scott constantly and continually progressed, moving next into technical marketing, where he developed customer presentations and comprehensive aircraft comparisons, created customer support surveys, and worked in product introductions.
His initial move into direct customer responsibility was quickly followed by promotion to Senior Flight Demonstration Captain for the company. It was here that superior listening, education and communication skills were further honed. Recognition for substantial accomplishments began immediately and resulted in additional responsibility for new and previously owned piston, turboprop and jet aircraft sales, where he repeatedly delivered record performances.
FlightSafety trained, Scott has a Commercial Pilot license with single- and multiengine land and instrument ratings. He has logged more than 7,000 hours in 50 aircraft makes and models. Holstein Aviation clients now further benefit from Scott's more than 35 years of industry tenure, vast aircraft and aviation marketplace knowledge, in-depth understanding of client needs and requirements, and first hand experience managing flight operations.
